FAQ

FAQ

Features

The ergonomic design – it allows comfortable and double-sided use. Whether the thick or the thin end, you can fully live out your preferences. The smooth and high-gloss surface ensures a gliding adventure for you. The light weight lets you have endless fun. You have the option to choose between six different types of wood. We guarantee the highest quality due to our production in Germany and Italy.

Because it’s natural, because it’s warm to the touch, and because its beautiful texture makes it as amazing as you are.

Some of the most beautiful types of wood. They are as diverse as the preferences of our customers. All of them differ significantly in color, grain and weight. You can choose from: Maple, Cherry, Mahogany, Walnut, Olive and Padouk.

It’s almost like slipping back into your sleep-warm bed.

Because nature never produces anything alike and our wooden dildos are natural products. That is why our toys differ in shape, color and texture.

Our high-gloss coating is completely hygienic, allergy-free, extra durable and meets the highest safety standards. The coating is certified according to DIN EN 71/3 (free of heavy metals, safety of toys) and DIN 53160 (saliva and perspiration resistant).

We are so confident about our product that we allow ourselves to give you a warranty promise far above the norm. Here you can find our warranty conditions.

Yes, partially. In addition to modern production methods such as drying, sawing and milling, the sanding, painting, checking and packing is done by hand.

We do not use any plastic at all. In addition, the glass can be reused as a storage container or you have alternative ideas. Feel free to send us your upcycling inspirations on Instagram.

How to use and how to take care

You probably know this best. But we recommend using it with a lubricant – alone or in together.

Attention! Please check your dildo for damage before each use. If it is damaged, you should not use the dildo anymore.

All common lubricants based on water, silicone, plant-based or massage oil are suitable. However, we recommend water-based lubricants without silicone.

We would also recommend paying attention to the correct pH and osmolality.

Our dildos are completely hygienic, waterproof and allergy-free sealed. You can easily use them in the shower or bathtub.

Our toys arrive brand new and sealed. If things touch your body, it is recommended to clean them beforehand. You should also wash our toys with soap and water or treat them with Toycleaner before using them for the first time.

Except for hygienic cleaning, it does not require special care. The beneLIGNIs are best stored in the included bag. You should also protect the toys from permanent exposure to sunlight and too high temperature fluctuations.

Simply rinse by hand under warm running water. You can also use a mild soap or sex toy cleaner for this purpose. Under no circumstances should you use abrasive cleaning agents, as these can damage the coating. Afterwards, dry with a clean cotton cloth.

Don’t worry – our careful sanding and multiple sealants create a silky smooth surface that permanently prevents individual wood splinters from coming loose.

Shipping

The shipping time is usually 2-3 business days. Shipping to a packing station is also an option.

Within Germany
free of charge

Within the EU
16,00€

Rest of the world
from €39.99

Our packages are shipped insured only.

Our products are shipped neutrally and without any indication of the content. In addition, we avoid the use of plastic in the process.

Revocation

You can find all details about the warranty on our warranty page.

Within 14 days you can withdraw from the purchase contract without giving any reason. You can find all details about the revocation on our revocation page.

The seal guarantees you a hygienically pure product. As soon as the seal is broken or damaged, the right of revocation expires. This is the only way we can maintain the high hygiene standards of our products.

Trivia

We have a simple taste: we are always satisfied with the best.