Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed).
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods or has taken possession of the goods, if you have ordered one or more goods as part of a uniform order and these are or will be delivered uniformly.
To exercise your right of withdrawal, you must send us
Phone number: 01716241481
E-mail address: firstname.lastname@example.org
by means of a clear declaration (e.g. a letter sent by post, e-mail) of your decision to revoke this contract.
You can use the attached model withdrawal form for this purpose, which is, however, not mandatory. You can also complete and submit the model withdrawal form or another clear declaration electronically on our website https://beneligni.com/en/revocation/. If you make use of this option, we will send you confirmation of receipt of such revocation without delay (e.g. by e-mail).
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.
Consequences of revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.
Exclusion of the right of withdrawal
Unless the parties have agreed otherwise, the right of withdrawal does not apply to the following contracts: Contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery. Translated with www.DeepL.com/Translator (free version)
Sample cancellation form
If you wish to cancel the contract, please complete this form and return it to us.
Tel.: 00 49 171 6241481
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods and the provision of the following service.
Ordered on (*)Received on (*) __________________________________
Name of the consumer(s) ______________________________________
Address of the consumer(s) __________________________________
Signature of the consumer ________________________________
(only for communication on paper)
(*) Delete as applicable
Click here to download the sample cancellation form.